Shipping policy
1. Return Eligibility
We accept returns within 30 days of delivery under the following conditions:
Items must be unused, unworn, and in original condition
All original packaging, tags, and accessories must be included
Proof of purchase is required
Returns that do not meet these conditions may not be accepted.
2. Non-Returnable Items
The following items are not eligible for return:
Final sale or clearance items
Gift cards
Customized or personalized products
Items marked as non-returnable at the time of purchase
3. Return Process
To initiate a return, please follow these steps:
Contact us at [spiritapgjy@gmail.com]
Provide your order number and reason for return
Wait for return approval and instructions
Ship the item back to the provided return address
Once received and inspected, your refund will be processed
Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refunds
Once your return is received and inspected:
Refunds will be issued to your original payment method
Processing time is 5–10 business days after approval
Original shipping fees are non-refundable